Passenger Rights

Flight Cancellations

Our flights are fully operating according to the schedule.

Ticket changes, refunds and cancelations for bookings between 28 Jun – 5 Jul 2016

For passengers who have bookings from / to Istanbul Atatürk Airport between 28 Jun – 5 Jul 2016
and ticketed on / before 28 Jun 2016, providing that their tickets revalidated until 31 Jul 2016 (included),
this regarding of fare rules;
- Rebooking / rerouting will be made without any charge. This will be valid if the RBD is different.
- For Refund;
  a) Unused tickets can be refund without any charge. 
  b) For used tickets they will be consider as involuntary.
- Tickets can be extended until 31 Jul 2016 without any fare difference and penalties will not apply.

Please contact Atlasglobal Call Center (+90 850 222 00 00) for ticketing issues and for your questions. If you could not reach our call center, please leave a voice message and we will get back to you as soon as possible.

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